Pensiunea Bellamy - accommodation in Sibiu Surroundings, Motilor Country, Transalpina

Explain the assessment: 5 weeks before the holiday we booked a room at this boarding house. I was told to send a written message detailing what I did to check the availability. I called again in 2 days and it was confirmed by phone that the reservation is possible and I do not have to return by phone or in writing. THE MAXIMUM SURPRISE HAS BEEN INSIDE AT THE TIME WHEN OUR RESERVATION WAS INEXISTENT. It seems that the phone we have spoken to and that appears on the site belongs to the employer and that this is a frequent practice. The guy at the reception desk did not have our reservation. The Mr. who was called by phone at the reception confirmed that he had received my sms with the booking details but that he had to confirm my reservation in writing. .. in the conditions that he had told me at the phone. that is not necessary. Because I had spoken to the speaker at the time of reservation, the conversation was heard by my husband who was just as disturbing. I'm sorry we did not automatically record the conversation to have proof of Consumer Protection. The fact that it is a common practice at this boarding house of the lady in question I was surprised in our attempt to find our accommodation at another hostel ... it seems we were not the first ones ... and we probably will not be neither the last ones. The idea is that perhaps this message will be deleted from the pension's website ... but it's nothing .... the internet offers today unlimited possibilities for correct information. And yet another thing: although we have stayed without accommodation for the whole period of the holidays that screamed at the phone. he was the owner of the pension ... and not us........................... about an offensive and totally inappropriate situation which I hope we will never repeat again ...
(Translated with Google Translate)

This year we returned to this boarding school and found them much less well prepared. Exclusively speaking, there are only a few ways to eat and drink. For the money they claim does not seem to care. Unfortunately for them the pensions in the area offer the alternative. Sin
(Translated with Google Translate)